Management Development Programme

	HUMAN RESOURCES	CONSULTANT

		JANET HENSON-WEBB FInstLM, MCMI, LicIPD

Management Development Programme

“In the current climate, Managers have to work even smarter to maintain the motivation of their team members. Janet Henson-Webb provided a very practical management development programme for a team of new managers which encouraged them to think and do things differently. This programme is already paying dividends within our Company and we are now rolling it out across all Managers to refresh their existing skills."

Senior Executive Manager/HR Manager, KWS

This programme comprises of three workshops run over a period of 3 months. The first session is one full day, the second and third sessions are half a day each. This format allows delegates to practice the skills learnt in each workshop and to bring their experiences to the following session for discussion and review.

The focus of the programme is to assist managers to:

	Understand and improve the efficient and effective working of those who report to them
	Plan and control the use of time and resources
	Improve problem-solving.
	Manage information and improve communication

The programme is tailored to meet the organisation’s specific requirements but the following topics prove to be the most popular.

Key Topics include:

	Defining the role of the Manager, including issues commonly faced and the skills required to manage effectively
	Understanding Behaviour - perceptions, motivation, generational issues and frames of reference
	Communicating with Others – establishing and building rapport, observation, body language, voice, tone and words
	Planning and Monitoring the Work of Individuals and the Team including the stages of team development
	Handling Difficult Situations
	Facilitation Skills
	The Seven Steps to Problem Solving and Quality Improvement.
	Learning Styles

This programme is run in-house or at a venue of the client’s choosing. Ideal group size is up to eight delegates. The programme is practical and designed around specific issues which the organisation and delegates are facing. Fees available on request.

Realising the value of your HR investment